In memory of sixteen-year-old Lissa Mainzer, who suddenly and without warning commits suicide, Lissa's friends decide to establish a hotline for teens in order to help others in crisis situations
Hotline volunteer Kurt Lundquist's telephone relationship with a caller, Sidney, leads to personal involvement and heartbreak when he feels compelled to save her from making a drastic mistake and discovers the limitations of the hotline
Gillian, one of Angie's classmates, confides that she is pregnant and wants Angie's advice about telling her parents and the baby's father
Intolerant of drugs and drug use, Lan finds his convictions tested when a friend from the Youth Symphony asks for help